Contact Us

Mailing Address
2000 South FM 51
Decatur, TX 76234

Physical Address':
East Campus-
609 Medical Center Drive
Decatur, TX 76234

West Campus-
2000 South FM 51
Decatur, TX 76234

Phone
Main Phone (940) 627-5921

E-mail
If you have questions, you can e-mail us. Please choose from one of the following topics:
Hospital Admissions
Insurance questions
Questions about your bill
Praises
Complaints

If you have a safety or quality of care concern we encourage you to notify hospital administration at (940) 627-5921.  If you have notified Wise Regional Health System Administration and feel that your concerns have not been resolved through our organization, we encourage you to contact the Joint Commission on Accreditation of Healthcare Organizations.

Contacting or Submitting a Complaint to Office of Quality Monitoring

  • Email: complaint@jcaho.org
  • Fax Number: (630) 792-5636
  • Mail:  Office of Quality Monitoring JCAHO, One Renaissance Blvd., Oakbrook Terrace, IL  60181

If you have questions about how to file a complaint, you may contact the Joint Commission on Accreditation of Healthcare Organizations at this toll free number, (800) 994-6610 from 8:30 a.m. to 5:00 p.m. central time, weekdays.

       

 

 

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